Back to all documents

Sales Conversation Scripts

Temperature-based frameworks for converting quiz leads into customers.

Strategy Pack - Brothers Automate

Lead Temperature Overview

The "What's Your Lead Gen Blindspot?" quiz scores each lead from 0-100 and assigns a temperature. Use the matching script framework below for each conversation.

HOT -- 80-100

Ready to Buy

  • Focus: Logistics and closing
  • Timeline: This week
  • Approach: Direct, action-oriented
  • Mindset: "I need this solved now"
  • Your goal: Remove friction, book the call, close
WARM -- 50-79

Interested but Hesitant

  • Focus: Proof and nurturing
  • Timeline: 2-4 weeks
  • Approach: Educational, build trust
  • Mindset: "I'm exploring options"
  • Your goal: Demonstrate value, earn a follow-up
COLD -- 0-49

Problem-Aware

  • Focus: Education and value
  • Timeline: 1-3 months
  • Approach: Patient, value-first
  • Mindset: "I know something is off"
  • Your goal: Help freely, stay on their radar

HOT Hot Lead Script (80-100)

These leads are ready. They have budget, urgency, and a clear problem. Your job is to make it easy to say yes.

Opening

First Contact
"Hey [Name], I saw you completed our Lead Gen Blindspot quiz and scored as [Profile Name]. That tells me you're [key characteristic based on profile]. I'm curious - what prompted you to take the quiz?"
Profile-specific openers: Tailor the bracketed text. For The Overwhelmed Operator: "...you're juggling everything and lead gen keeps falling to the bottom of the list." For The Growth-Ready Investor: "...you've built a solid business and you're ready to put a real system behind your growth." For The DIY Marketer: "...you've tried a lot of tools but haven't cracked the code on consistent leads yet."

Discovery Questions

Qualify and Confirm
Why these three: Timeline confirms urgency. Budget confirms readiness. Decision-maker confirms you can close. If all three check out, move directly to the close.

Objection Handling

Overcome and Close
"It's expensive"
"I get it. Let me ask you this - how much is it costing you right now NOT to have a system? If you're spending 10+ hours a week on lead gen, that's worth way more than $2,500. We build the system once and it works for you indefinitely."
"I need to think about it"
"Totally fair. What specifically do you want to think through? Sometimes it helps to talk it out. Is it the investment, the timing, or something about how it works?"
"I've been burned by agencies before"
"That's actually why we started this company. We're not an agency - we're two brothers who ran a business ourselves. We know what it's like when someone over-promises. Want me to show you exactly what you'd get, step by step?"

Close

Seal the Deal
"Based on what you've shared, I think our done-for-you quiz funnel is exactly what you need. Here's how it works: we handle everything - strategy, copy, design, tech, email sequences. You get a complete system in 7 days. Want me to send over the details so we can get started?"
Key principle: Hot leads want clarity and speed. Don't over-explain. State the offer, the timeline, and the next step. If they say yes, send the onboarding link immediately while they're still on the call.

WARM Warm Lead Script (50-79)

These leads are interested but not ready to commit. They need proof, trust, and a reason to move forward. Don't rush them.

Opening

First Contact
"Hey [Name], thanks for taking our Lead Gen Blindspot quiz! Your results showed you're [Profile Name]. I'm reaching out because I noticed [specific insight from their profile]. No pressure at all - just wanted to see if you had any questions."
Tone matters here. Warm leads are wary of being sold to. Open with genuine curiosity and low pressure. The phrase "no pressure at all" disarms their defenses and opens the door to a real conversation.

Discovery Questions

Understand Their World
Listen more than you talk. These questions get them describing their ideal state. When they paint that picture, you can later connect it to the solution. The magic wand question is especially powerful because it gets them to articulate what they actually want.

Conditional Responses

Read the Room
If Not Ready
"Totally understand. Let me send you [resource] that addresses [their concern]. It's free, no strings. When you're ready to explore further, I'm here."
If Warming Up
"Would you like to see how this worked for someone similar to you? I can share a quick case study that shows the before and after."

Transition to Close

Soft Ask
"Based on what you've told me, I think you'd benefit from [specific recommendation]. Want to hop on a quick 15-minute call this week to walk through it?"
Key principle: Warm leads convert through trust, not urgency. Always give them an easy out ("no pressure"), offer proof before asking for commitment, and make the next step feel small (15 minutes, not a sales call).

COLD Cold Lead Script (0-49)

These leads know they have a problem but aren't looking for a solution yet. Play the long game. Give value freely and stay on their radar.

Opening

First Contact
"Hey [Name], saw you took our Lead Gen Blindspot quiz. No pressure at all - I'm just here to help if you have questions about your results."
Rule of thumb: If a cold lead responds, treat it like gold. They're curious enough to engage. Keep the conversation going without any mention of services.

Education Focus

Give Before You Ask
Free Tip Based on Profile

Share one actionable insight based on their quiz result. Don't pitch. Just help.

"Here's something that might help right now: [profile-specific free tip]. No strings attached."
Profile-specific tips:
The Overwhelmed Operator: "One thing that helps: block 30 minutes every Monday morning just for lead gen. Even a small consistent effort beats sporadic big pushes."
The DIY Marketer: "Quick win: audit your email signup form. If it just says 'Subscribe to our newsletter,' swap it for a specific promise like 'Get 3 lead gen tips every Tuesday.'"
The Scaling Struggler: "Here's a framework: before following up with any lead, ask 'Do I know their biggest problem?' If not, your follow-up won't land."
The Tech-Hesitant Traditionalist: "You don't need fancy tech. Start with one thing: a simple Google Form that asks 3 questions. That alone qualifies leads better than most websites."
The Growth-Ready Investor: "Here's what separates good funnels from great ones: segmentation. When you know WHO your lead is before the first email, conversion doubles."

Long-Game Approach

Stay on Their Radar
"When you're ready to explore [solution], I'm here. In the meantime, we send out a weekly email with lead gen tips. Want me to add you?"
30-Day Check-In
"Hey [Name], just checking in. How's your lead gen going? No agenda - genuinely curious if that tip helped."
Key principle: Cold leads are a 1-3 month play. The worst thing you can do is push. The best thing you can do is be so helpful that when they ARE ready, you're the only person they think of. Every touchpoint should deliver value with zero sales pressure.

Common Objections -- All Temperatures

These objections come up regardless of lead temperature. Use these responses as frameworks - adapt the tone to match how warm or cold the lead is.

Objection Response Framework
"Too expensive" "I understand. Let me ask - what is it costing you right now to NOT have a system? Most of our clients were spending 10+ hours a week on manual lead gen. At $50/hr, that's $2,000/month. Our system pays for itself in 5 weeks."
"Need to think about it" "Of course. What specifically would help you decide? I'm happy to send over more details, a case study, or jump on a quick call to answer questions."
"Talked to a competitor" "Smart to shop around. Curious - what are you comparing? Most of our clients looked at DIY tools ($30-200/mo but requires your time) and premium agencies ($5,000+). We're the sweet spot: done-for-you at a fair price."
"Not the right time" "No worries at all. When do you think would be a better time? I'll make a note to check in then. In the meantime, want our free guide on lead gen fundamentals?"
Universal objection-handling formula: Acknowledge the concern (never dismiss it). Ask a clarifying question to understand the real objection. Reframe with a specific data point or comparison. Offer a low-commitment next step. The goal is never to "win" the argument - it's to keep the conversation going.